Discover The Power Of Vzw.com/smartsetup

This customer service and support use case highlights how a verizon customer can setup and activate a new phone, including backing up and transferring information from their previous device. Verizon makes it easy to activate a new phone in just a few steps (well, 13 to be exactbut with each step so clearly outlined, it only feels like a few). From your account overview, select manage all devices.

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If youre upgrading a device on an existing line, select activate your own device. Once the data is backed up, you can download the same app on your new. We understand the importance of being able to setup your device the way you want it karma101. We are happy to help.

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Is there something specific you are trying to add or set up on the device? You can access specific steps on processes by going to the settings on your device and choosing help. Watch this video to learn how to activate a new device, or switch between devices, on your existing my verizon account. To follow along step by step with the video, go to your my verizon activate or switch device page. You'll need to sign in first to get started.

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