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The average spectrum internet outage lasts 12 hours, with a median of 8 hours downtime and a normal range between 421 hours. Customer compensation is most common with outages above 24 hours, but is possible for any outage length by accessing courtesy credits. If you use spectrum and have experienced an outage, it's important to contact the company to report the issue and get help.
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You can also check their website for updates on known outages in your area. Spectrum has sometimes offered some customers credits and other compensation for the inconvenience. The map below depicts the most recent cities in the united states where spectrum users have reported problems and outages. If you are experiencing problems with spectrum, please submit a report below.
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Problems with your tv signal, phone issues or is internet down? Here you see what is going on. We're experiencing a temporary issue and are working on fixing it as soon as we can. We're sorry for any inconvenience. Sign in to your spectrum account for the easiest way to view and pay your bill, watch tv, manage your account and more.
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